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4 Essentials of an Effective Curbside & Delivery Service for your Cannabis Business - Existo Solutions
Cannabis Retail

4 Essentials of an Effective Curbside & Delivery Service for your Cannabis Business

There has never been a better time to launch curbside and delivery services for your retail cannabis business! During the COVID-19 pandemic, most cannabis businesses have been deemed essential, authorizing them to remain open to the public under the condition that they observe social distancing guidelines. Many states have even issued temporary licenses and authority to offer curbside and delivery services for legal cannabis. With these new mandates in place all over the country, curbside and delivery is the safest way for people to obtain their favorite cannabis products. In addition to providing a safe distance between employees and customers, it also makes your products more accessible to individuals who are less mobile, such as people who are elderly or disabled.

1. Planning for Curbside & Delivery

Some cannabis businesses choose to utilize existing popular platforms such as WeedMaps, Dutchie, and Leafly for their curbside and delivery needs. These systems work great for some businesses as they offer the convenience of a pre-built platform. However, many cannabis businesses are opting to cut out the middleman and launch curbside and delivery services on their own. This is a great option because it allows complete control and customization of the entire process. In order to set up your curbside and delivery services, we recommend that you focus on these key areas

2. Inventory Management

With online ordering for curbside and delivery, it’s crucial that you maintain accurate inventory tracking. Using the right inventory management software designed specifically for cannabis businesses can help ensure tracking of multiple sales channels. This will ensure that product availability is up-to-date for online orders and that they can be fulfilled correctly. Avoid running out of popular products, potentially causing you to miss out on sales, by maintaining the right amount of inventory at all times.

3. POS System

An efficient wireless payment system is one of the key components to a seamless transaction process. Not only does this system need to be secure, it needs to easily integrate with other components such as customer profiles, inventory management, and finance. You need a POS system that’s reliable and can process various payment methods quickly.

4. Marketing for Cannabis Curbside & Delivery Services

Once you’ve got these awesome new services to offer your customers, let them know about it! Make sure you get the word out there to all of your new and existing customers. An automated SMS tool is a great way to spread the word about your curbside and delivery options as well as other store updates and promotions. Existo recommends Good Method for all of your cannabis marketing needs.

Ready to launch curbside and delivery services for your cannabis business? Existo offers cannabis business solutions tailored to your needs. Our experts can guide you through the highly regulated process and get your curbside and delivery services up and running. Whether your existing system needs improvement or you’re looking to launch these new services for your cannabis business, Existo can help! ​Contact us​ today to get started.

3 Tips for Operating Your Cannabis Business During the COVID-19 Pandemic - Existo Solutions
Cannabis Retail

3 Tips for Operating Your Cannabis Business During the COVID-19 Shutdown

Who would have thought that marijuana businesses would be considered essential during a global crisis? As many states are observing social distancing practices by implementing stay-at-home orders, non-essential businesses have temporarily closed. People are urged to remain home, only going out for the necessities such as groceries, gas, pharmacies, and pet stores. In many states, also included among this list of essential businesses are both retail and medical marijuana dispensaries. This is great for both business owners and customers, however, this does not mean “business as usual.” As we all try to adjust to a new way of doing things, the way that customers can shop for marijuana has begun to change as well. Here are some simple tips to help your retail cannabis business thrive during the COVID-19 shutdown.

1. Communicate New Covid-19 Rules

Keeping your customers informed of your operating status is crucial. If you are shifting hours to align with local stay-at-home orders or are adjusting customer check-in protocol- let them know! This can be done through an email or text blast, or posting on your website or social media pages. Customers might assume that your business is closed because of the Covid-19 shutdown, especially if they don’t hear from you, so keep them informed. Doing so may also help reduce the amount of phone calls from people asking if you’re open and what your operating hours are. Let your customers know what to expect and how they can still get access to you.

It’s also a good idea to let your customers know what you as a business are doing to help stop the spread of germs, such as additional cleaning and sanitizing practices. Many other essential retail businesses have started reserving certain hours for people who are elderly or disabled so that they don’t have to have exposure to other customers. The added benefit of implementing this practice within your business is that it helps prioritize those with a medical need for cannabis.

2. Improve Your Online Presence

While many people are stuck at home, internet use has increased. With this in mind, it might be a good time to audit your online presence and see which areas need improvement. This includes your own website, business review and directory sites, and social media profiles. Update any outdated information on your website if necessary and develop new content to keep your page fresh. You especially want to ensure that you have some sort of notice posted on your website to let customers know about any changes to business hours or operations, as mentioned above. Also, take this time to engage with your customers online. Try to have genuine interactions with people who support your business by sharing educational or entertaining content with your customers.

Make sure to put a Covid-19 disclaimer on your website if you are choosing to operate during the shutdown.

3. Pre-Order & Delivery Services for COVID-19

If you’re operating your business in a state where online orders, curbside pick-up, and delivery are permitted, make sure you are taking advantage. These are all great ways to reduce the amount of people in your store. Not only is it even better for social distancing, it also provides an added convenience for your customers. Some states, such as Maryland, have adapted quickly and implemented new temporary guidelines to allow order ahead and curbside delivery.

Partner with Existo

No matter what ideas you come up with to help your legal marijuana business during this time, safety and compliance are still important. There’s no leniency on regulations for either of these, even during the Covid-19 shutdown. If you encounter any challenges and you’re needing some guidance as you navigate this new way of doing things, reach out to us! At Existo, our experts offer innovative solutions for your legal cannabis business with a compliance first approach. ​Contact Us​ to get started.

Cannabis Retail POS MMJ Menu Replacement - Existo Solutions
Cannabis Retail

MMJ Menu Retail POS Replacement Options

MMJ Menu is Cannabis Retail Point of Sale System brought to you by Weedmaps. It’s been the “go-to” option for cannabis retail businesses that are on a budget. Above all, the free POS platform has fulfilled many retail operational requirements to running a successful cannabis store.

Saying Goodbye

We’ve heard from a number of clients that MMJ Menu has recently decided to close up shop. Thus leaving a numerous amount of stores frantically looking for a direct replacement. Most noteworthy, there are no other freeware based Cannabis POS options on the market.

Alternative MMJ Menu Options

In contrast, there are not many cannabis POS options on the market. Paid options tend to focus on compliance, Metrc integration, and Payment Processing. There numerous other features baked into these platforms too – Inventory, Customer Management, Reporting, and More. Regardless, new platforms are stable, supported, and constantly improving.

Choose Existo

Existo is your partner in your new Point of Sale system search. We will get you setup with the system you need. Our solutions are future-proof. Contact us today for a free consultation.

Click here for more information about our Cannabis Retail POS offering.

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