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4 Essentials of an Effective Curbside & Delivery Service for your Cannabis Business - Existo Solutions
Cannabis Retail

4 Essentials of an Effective Curbside & Delivery Service for your Cannabis Business

There has never been a better time to launch curbside and delivery services for your retail cannabis business! During the COVID-19 pandemic, most cannabis businesses have been deemed essential, authorizing them to remain open to the public under the condition that they observe social distancing guidelines. Many states have even issued temporary licenses and authority to offer curbside and delivery services for legal cannabis. With these new mandates in place all over the country, curbside and delivery is the safest way for people to obtain their favorite cannabis products. In addition to providing a safe distance between employees and customers, it also makes your products more accessible to individuals who are less mobile, such as people who are elderly or disabled.

1. Planning for Curbside & Delivery

Some cannabis businesses choose to utilize existing popular platforms such as WeedMaps, Dutchie, and Leafly for their curbside and delivery needs. These systems work great for some businesses as they offer the convenience of a pre-built platform. However, many cannabis businesses are opting to cut out the middleman and launch curbside and delivery services on their own. This is a great option because it allows complete control and customization of the entire process. In order to set up your curbside and delivery services, we recommend that you focus on these key areas

2. Inventory Management

With online ordering for curbside and delivery, it’s crucial that you maintain accurate inventory tracking. Using the right inventory management software designed specifically for cannabis businesses can help ensure tracking of multiple sales channels. This will ensure that product availability is up-to-date for online orders and that they can be fulfilled correctly. Avoid running out of popular products, potentially causing you to miss out on sales, by maintaining the right amount of inventory at all times.

3. POS System

An efficient wireless payment system is one of the key components to a seamless transaction process. Not only does this system need to be secure, it needs to easily integrate with other components such as customer profiles, inventory management, and finance. You need a POS system that’s reliable and can process various payment methods quickly.

4. Marketing for Cannabis Curbside & Delivery Services

Once you’ve got these awesome new services to offer your customers, let them know about it! Make sure you get the word out there to all of your new and existing customers. An automated SMS tool is a great way to spread the word about your curbside and delivery options as well as other store updates and promotions. Existo recommends Good Method for all of your cannabis marketing needs.

Ready to launch curbside and delivery services for your cannabis business? Existo offers cannabis business solutions tailored to your needs. Our experts can guide you through the highly regulated process and get your curbside and delivery services up and running. Whether your existing system needs improvement or you’re looking to launch these new services for your cannabis business, Existo can help! ​Contact us​ today to get started.

3 Tips for Operating Your Cannabis Business During the COVID-19 Pandemic - Existo Solutions
Cannabis Retail

3 Tips for Operating Your Cannabis Business During the COVID-19 Shutdown

Who would have thought that marijuana businesses would be considered essential during a global crisis? As many states are observing social distancing practices by implementing stay-at-home orders, non-essential businesses have temporarily closed. People are urged to remain home, only going out for the necessities such as groceries, gas, pharmacies, and pet stores. In many states, also included among this list of essential businesses are both retail and medical marijuana dispensaries. This is great for both business owners and customers, however, this does not mean “business as usual.” As we all try to adjust to a new way of doing things, the way that customers can shop for marijuana has begun to change as well. Here are some simple tips to help your retail cannabis business thrive during the COVID-19 shutdown.

1. Communicate New Covid-19 Rules

Keeping your customers informed of your operating status is crucial. If you are shifting hours to align with local stay-at-home orders or are adjusting customer check-in protocol- let them know! This can be done through an email or text blast, or posting on your website or social media pages. Customers might assume that your business is closed because of the Covid-19 shutdown, especially if they don’t hear from you, so keep them informed. Doing so may also help reduce the amount of phone calls from people asking if you’re open and what your operating hours are. Let your customers know what to expect and how they can still get access to you.

It’s also a good idea to let your customers know what you as a business are doing to help stop the spread of germs, such as additional cleaning and sanitizing practices. Many other essential retail businesses have started reserving certain hours for people who are elderly or disabled so that they don’t have to have exposure to other customers. The added benefit of implementing this practice within your business is that it helps prioritize those with a medical need for cannabis.

2. Improve Your Online Presence

While many people are stuck at home, internet use has increased. With this in mind, it might be a good time to audit your online presence and see which areas need improvement. This includes your own website, business review and directory sites, and social media profiles. Update any outdated information on your website if necessary and develop new content to keep your page fresh. You especially want to ensure that you have some sort of notice posted on your website to let customers know about any changes to business hours or operations, as mentioned above. Also, take this time to engage with your customers online. Try to have genuine interactions with people who support your business by sharing educational or entertaining content with your customers.

Make sure to put a Covid-19 disclaimer on your website if you are choosing to operate during the shutdown.

3. Pre-Order & Delivery Services for COVID-19

If you’re operating your business in a state where online orders, curbside pick-up, and delivery are permitted, make sure you are taking advantage. These are all great ways to reduce the amount of people in your store. Not only is it even better for social distancing, it also provides an added convenience for your customers. Some states, such as Maryland, have adapted quickly and implemented new temporary guidelines to allow order ahead and curbside delivery.

Partner with Existo

No matter what ideas you come up with to help your legal marijuana business during this time, safety and compliance are still important. There’s no leniency on regulations for either of these, even during the Covid-19 shutdown. If you encounter any challenges and you’re needing some guidance as you navigate this new way of doing things, reach out to us! At Existo, our experts offer innovative solutions for your legal cannabis business with a compliance first approach. ​Contact Us​ to get started.

Cannabis Business Phone System - Existo Solutions
Cannabis Technology

Phone System for the busy Cannabis Industry

A business Phone System is often an overlooked tool in today’s modern cannabis business. With the rise in curbside and delivery, phones are ringing off the hook more than usual. It’s important that all communication channels remain available to your customers and business.

The cannabis industry is extremely competitive. If a potential customer or business opportunity comes calling, the last thing you need is for busy signal to ring. Now is a perfect time to break away from the traditional approach to business phone systems.

The Modern Phone System

Here at Existo, we’re always looking for the latest and greatest technology we can use to make life a little easier. Our clients appreciate that we’re so proactive when it comes to new technology. Phones are no exception. Our business phone solution is packed full of useful features that will increase productivity, communication and efficiency.

The Existo & 3CX Business Phone Solution features the following:

  • Cloud Hosted to guarantee up-time
  • iOS & Android Apps – take your desk phone anywhere
  • Cut telephone costs with SIP Trunking
  • Windows & Mac Softphones – use your computer as your work phone
  • Built in Video Conferencing
  • Bring your existing number
  • 100’s of desk phones to choose from

Unified Communications

Unified Communications (UC) refers to a phone system that integrates and enables various communication methods within the business. By unifying phone calls, video conferencing, SMS, email, Live Chat and so on, users can share and access data all from one centralized location, collaborate in real-time and hold audio and video conferences with multiple people.

No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience.

Upgrade your business phone system with Existo

Interested in a demo? Contact us today. During our 20 minute consultation we’ll explain setup, installation and usage of the phone system. We’ll also explain how you can save money compared to your current phone system.

Missouri seed to sale tracking software Metrc
Metrc, Missouri

Missouri welcomes Metrc Seed to Sale Cannabis Tracking

Metrc, a seed to sale tracking platform, was awarded the official tracking system of Missouri. The bid came in at $5 million dollars over the next 5 years.

Missouri Dispensary Licensing

Earlier this month the state of Missouri dished out their first licenses for Marijuana Dispensaries. A whopping 1,200+ total applications were submitted. The Missouri Board of Health awarded 12 applicants for each of their 28 congressional districts.

This move has been long awaited for the Missouri cannabis community. Most voters assumed that cannabis would have been legal by now. The state put a substantial amount of time into developing the necessary measures to safeguard the industry.

Missouri Metrc Seed to Sale Tracking

One if the most crucial puzzle pieces when states go legal is the tracking system. Applicants are limited to a number of plants they’re allowed to grow. In order to effectively manage the consistently rotating crop, a “seed to sale” tracking software & tool must be adopted by the state’s enforcement agency. This provides a level of transparency needed to keep all licensees in check.

Missouri has chosen to roll out with Metrc, the most popular seed to sale tracking system in the United States. Metrc is based in Florida and is implemented into 13 other legalized states.

The In’s and Out’s of Missouri Metrc

The state of Missouri will require all licensed facility types to keep an updated inventory count in Metrc. Anytime a product is produced, sold, transported or even disposed of, it needs to be logged in the software. This can be an often difficult task for busy business owners.

At Existo, we often refer to Metrc as the “single point of truth”. Meaning, the state is only ever going to care about the information that lives inside of Metrc. Learning and mastering the software will easily become one of your most important duties. No worries, Existo is here to help.

How can we help?

We are one of the most validated Metrc integraters in the United States – if not THE most. We pride ourselves on knowing and learning everything about the seed to sale software. Our development team has successfully integrated a number of useful tools to help manage the workload that Metrc requires.

Existo is here to help you and your business get started with Metrc. We offer a number of solutions to assist you with Metrc requirements. Our Compliance Officers are available to successfully implement Metrc into your compliance program.

Contact Existo for Missouri Metrc support, assistance and training.

Cannabis Retail POS MMJ Menu Replacement - Existo Solutions
Cannabis Retail

MMJ Menu Retail POS Replacement Options

MMJ Menu is Cannabis Retail Point of Sale System brought to you by Weedmaps. It’s been the “go-to” option for cannabis retail businesses that are on a budget. Above all, the free POS platform has fulfilled many retail operational requirements to running a successful cannabis store.

Saying Goodbye

We’ve heard from a number of clients that MMJ Menu has recently decided to close up shop. Thus leaving a numerous amount of stores frantically looking for a direct replacement. Most noteworthy, there are no other freeware based Cannabis POS options on the market.

Alternative MMJ Menu Options

In contrast, there are not many cannabis POS options on the market. Paid options tend to focus on compliance, Metrc integration, and Payment Processing. There numerous other features baked into these platforms too – Inventory, Customer Management, Reporting, and More. Regardless, new platforms are stable, supported, and constantly improving.

Choose Existo

Existo is your partner in your new Point of Sale system search. We will get you setup with the system you need. Our solutions are future-proof. Contact us today for a free consultation.

Click here for more information about our Cannabis Retail POS offering.

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